Student Canvas Support

Introduction to Canvas

Introduction to Canvas and studying online

Watch our short introductory video and learn more about logging in and accessing Canvas. If you are studying from overseas, make sure you check out our specific advice for those studying online from outside of Australia.

If you are new to learning online, or would just like to know more, check out the Passport to Canvas course and the Welcome to Canvas video.

Essential reading materials

The essential reading materials selected by your topic coordinator for your topic, including books, book chapters journal articles and videos, are mostly available in a one-stop shop we call Readings.

Finding your textbooks and readings

Access and organise your topics

Topics will normally appear on your dashboard 7 days before they start. Customise your dashboard to suit your display preferences and highlight the topics most important to you.

Set up your time zone

Check your time-zone settings to make sure that Canvas reflects your local time zone.

How do I set a time zone in my user account?

Upload your profile picture

Help others in your topic get to know you better by putting a face to your name.

Accessibility

Online lectures, tutorials, and recording

Teams

Teams is our online live collaboration space. It has a range of functions, including chat, audio, video, and screen-sharing.

You may use it to participate in an online lecture or tutorial, deliver a presentation, participate in direct consultation with a teacher, or hold a group discussion.

How do I log into teams with my Flinders account?
What is Microsoft Teams classes?
How do I access my Teams meetings?
Using video in Microsoft Teams
Muting and unmuting your mic in Teams
Chat in a Teams meeting
Use meeting controls in Teams
My microphone isn't working in Teams
My camera isn't working in Teams

Recordings

Submitting your assignments

Text assignments

Video assignments

Turnitin

Did you know that when you submit your text-based assignment, a Turnitin Text-matching report will automatically be generated?

Extensions

There may come a time when difficult or unforeseen circumstances may prompt you to request extra time to submit a particular assignment.

Resubmissions

Sometimes you may need to make changes to a submitted assignment; you may have uploaded the wrong file, or your teacher may have requested you resubmit.

How do I request an assignment resubmission?

Activities and assessments

Discussions

Discussions are one of the key communication tools within your topic. Participation in discussions may also be part of your assessment.

Quizzes

Quizzes may form part of your assessment. There are two different quiz layouts, so some quizzes may look different to others.

Announcements

Announcements allow instructors to broadcast information to students about course activities and post interesting course-related topics.

How do I view Announcements?

Online exams/quiz/tests

Some end-of-semester exams are held online. Canvas-specific information will be provided closer to the start of the exam period.

Mahara ePortfolio

Mahara is your personal online space where you can build your electronic Portfolio

Group and peer assessment

FeedbackFruits is a group member evaluation and peer review tool.

Some Canvas assignments may also require peer review.

Your grades and feedback

Once your teacher has marked your work, your assessment grades and feedback will be available in Canvas. Topic grades are available from the Student Information System.

Canvas support

For questions about your topic content, assessment or due dates, contact your Topic Coordinator.

Please make sure you include the information we need to help you. Please clearly identify yourself, tell us which topic you need help with, and clearly identify the relevant assignment, lecture recording, etc. Any screenshots you can provide are most appreciated.

Phone, chat and email support are available 24/7.

Call 1800 172 791

Chat with a support representative

Click on the email link in the support centre.

In-person support is available during Library hours of operation - check today's hours.

For login issues, for IT support and assistance with your FAN, password, email and multi-factor authentication contact Information & Digital Services (IDS).
Contact Ask Flinders for information about enrolment, class registration or fees, graduation or to submit a support request.
Contact the Student Learning Support Service for help with study skills such as academic writing & referencing.
Contact your topic coordinator.
Submit a Feature Idea to Canvas